INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes. Based on your selection, you will receive what you will have ordered from our website.
Where can I view my sales receipt?
The moment you place your order on our website, you will automatically receive an order confirmation on your email. A physical receipt will be brought alongside your item on delivery.
How can I return an item?
Kindly refer to our Refunds & Return Policy
Will you restock items indicated as “out of stock?”
Yes we will endeavor to do so to ensure your preferred item is available.
Do you charge delivery fees?
Delivery within CBD is FREE. Delivery Fees vary when items are to be delivered outside of Nairobi CBD.